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Year 2000 Warranty CerTek Software Designs, Inc. (hereinafter "CerTek") offers a limited warranty that the Software listed below will adhere to the year 2000 date processing requirements stated in the following paragraphs (a ) through (c), PROVIDED that the indicated Support Supplement (SS) or Program Temporary Fix (PTF), if applicable, is installed: a. The Software will not abnormally end or provide invalid or incorrect results as a result of date data, specifically including date data, which represents or references different centuries or more than one century. b. The Software will recognize, calculate and process date information within the same century and in multiple century formulas and values. c. The Software will display 4-digit year data. Four-Digit Year Format means a format that allows entry or processing of a four-digit year date: the first two digits designate the century and the second two digits designate the year within the century. As an example, 1999 means the 99th year of the 20th century. In the event that CerTek Software listed below fails to meet such year 2000 date processing requirements at any time up to May 1, 2000, CerTek will, at its sole option, 1) provide a SS or PTF which corrects the failure; 2) replace the CerTek Software with a version or upgrade which does conform to the specifications; or 3) accept the return of the CerTek Software, with proof of purchase, and refund the price paid for the CerTek Software. In the event of a fully documented, consistently reproducible failure to meet these requirements, CerTek will not exercise options 2 or 3 above without having worked to provide a solution to the date processing problem. However, if CerTek cannot resolve the problem within thirty (30) days from commencement of work, no further effort will be expended on the problem by CerTek unless such effort is covered under the terms of a then-current CerTek support contract. This limited warranty shall not apply in respect of errors, interruptions or failures caused by hardware and software systems, applications or displays (not included in the list of supported products) due to 4-digit year format incompatibilities in those applications, systems or displays. This limited warranty states CerTek's entire obligation and the customer's sole remedy in connection with the date-handling performance of any CerTek Software. This limited warranty is different from the warranty and exclusion of warranty contained in the CerTek Software License Agreement which, in all other aspects, remain in effect. Customers should refer to their Software License Agreement for the complete CerTek Product LIMITED WARRANTY and LIMITATION OF LIABILITY. Important Notes 1. There is no universally agreed definition of "Year 2000 compliance" because year 2000 issues may arise from the interaction of components of computer systems from different suppliers. The definition for correct Year 2000 date processing performance as used in this document has been established by CerTek. 2. Because of the complex nature of the interaction of the components of any modern computer system, CerTek strongly recommends that users perform or have performed tests and report to their usual technical support provider, any problems they find during this testing. Warranted Products |
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Last updated Jan 15, 2002 00:05 |
Copyright © 2000-2007 CerTek Software Designs, Inc. |
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