Skolnick Photo Frames, Inc. has had Artisan [Frame Plus] operating
since December 1, 1999. We have been extremely satisfied with
the product and especially the support we received.
I had been searching for a software package that would do
framing calculations and accounting and that could handle
our wholesale/retail operation. Every framing package that
I tried was deficient in one or more areas. I had given up
hope of ever finding a product that would really work for
us. I began searching for an accounting package that would
be, at least, acceptable. Even this was difficult. I checked
out over 75 software packages. The only ones that would work
were extremely expensive.
I had just about given up when I discovered Artisan.
It was very close to what I wanted, and furthermore, since
it was still being refined, they were willing to add some
features that I thought would be helpful. This alone was enough
to sell me on the software, but there was one more item that
put it over the top. They were willing to transfer the data
from my ancient computer. When I heard the price, I almost
hesitated, because I couldn't believe how much I was getting
for such a small price.
But, as I am sure you will agree, the product is only part
of what's important in a software package. The support is
another big part. All the folks at CerTek Software Designs
have been amazing. Most of the problems we had were caused
by the way our old data transferred, but they were always
there to help. The software has never crashed, and I have
never lost a piece of data that I have entered. (I can't say
as much for Microsoft.)
I do not hesitate recommending Artisan POS Software. It is
a great product with great support backup.